Midi Health Reviews: What Real Patients Are Saying

Your body and mind at midlife can be beyond confusing, with roller-coaster moods, hide-and-seek periods, disrupted sleep, and hot flashes that turn your face pink and your shirt soggy. And when all these symptoms hit, what women need most is clear, fast, empathetic guidance. 

At Midi Health, we often hear from women who have been dismissed and gaslit by their doctors, their symptoms brushed off, either because they’re “too young” to be in perimenopause or because it’s “just part of aging.” When women find Midi, they’re often relieved to finally talk with an expert who’s deeply knowledgeable about perimenopause and menopause, who understands and listens to their concerns, and who’ll take them through their treatment options and help them figure out the best solutions. 

Midi patients regularly praise our individualized, specialized care; the ease of using Midi’s virtual telehealth platform; and the warmth and expertise of our clinicians. Midi menopause reviews discuss the ease of securing visits, gratitude for help navigating all things insurance, and appreciation for how clinicians treat their concerns with respect. 

If you’re interested in hearing more about midlife care that puts you at the center, keep reading for more information about Midi Health.

Midi Health Reviews: A Quick Summary

Midi is for women in midlife who want virtual, specialist-led care for a range of midlife health issues, including perimenopause or menopause. These women often come to Midi dealing with tricky symptoms—or dreading them after hearing friends describe hot flashes, cranky-weepy moods, and painful “sandpaper-y” sex. They may have tried to get compassionate care from a doctor who had one eye on the clock, only to leave feeling rushed and unheard—and now they’re looking for more.

With Midi, patients get more, including:

• longer initial visits than the typical medical appointment
• convenient virtual visits
• ongoing follow-ups with their clinician
• insurance coverage, when in network

And women who are getting care through Midi have responded with enthusiasm. Overall, Midi reviews are very positive, with more than 1,000 five-star reviews on Trustpilot.

What Is Midi, and What Menopause Care Does It Offer?

Midi’s virtual clinic is focused on perimenopause and menopause care but can serve women with a host of other health concerns, from dealing with weight gain to optimizing long-term health. Midi clinicians have a common goal: to offer patients relief from their symptoms and provide long-term health support during midlife. 

Clinicians are board-certified licensed nurse practitioners (NPs), nurse midwives (CNMs), doctors (MDs and DOs), and naturopathic doctors (NDs), all experts in women’s midlife health, who receive intensive instruction from nationally recognized experts in perimenopause and menopause. Midi’s ongoing training program keeps them up to date on the latest science about women’s health to make sure they’re delivering the highest standard of care.

Midi’s treatment approach aims to give women in midlife a personalized plan, which can include options that are:

• hormonal, which may include hormone replacement therapy (HRT) and vaginal estrogen
• non-hormonal, which may include medications, supplements, and lifestyle guidance (such as nutritional and stress-reducing strategies)

Midi also offers care and guidance on issues that are related to perimenopause and menopause but are often overlooked, despite being critical factors for women’s wellness at midlife:

• Sleep: A key component of a healthy body and mind, sleep becomes challenging in the time of night sweats and sensitive bladders.
• Mood and memory: Shifting hormone levels can send mental well-being on a roller-coaster ride, potentially presenting as moodiness, memory lapses, anxiety, and other symptoms. 
• Sexual wellness: Vaginal dryness from hormonal changes can lead to uncomfortable or even painful sex, adding stress to a woman’s life.
• Weight: Fluctuating hormone levels, as well as disrupted sleep and heightened stress, can make it harder to reach or stay at a healthy weight.
• Hair and skin: Changing hormone levels combined with lifestyle can impact your hair and skin. Many women notice skin dryness and sagging, while several experience hair loss and hair thinning. 
• Cancer and survivorship: Midi clinicians provide care to all women, including cancer survivors and those at risk, providing a full range of treatment options.
• Longevity: A Midi AgeWell Visit provides personalized longevity care with evidence-based interventions designed to support vitality as you age. 

Midi’s clinicians have the know-how, empathy, and desire to provide unmatched care—which can include over-the-counter, prescription, and/or lifestyle options—for all of these needs.

Website Testimonials: Common Themes in Midi Menopause Reviews

Most Midi reviews you’ll see mention that patients feel listened to, that they can get faster access to care with Midi than in traditional clinical settings, and that they’ve found relief from disruptive menopause symptoms.

Midi menopause reviews often mention much-appreciated relief from symptoms such as:

• hot flashes/night sweats
• sleep disruption
• mood changes
• vaginal dryness
• libido changes

Many patients also say their clinicians are genuinely supportive, don’t make them feel rushed, and leave them with both a clear Care Plan and a real sense of what comes next. Many mention receiving care beyond what they expected, too. Here are a few example reviews from real patients featured on Midi’s testimonial page:

• “I spent almost three years being dismissed by doctors, and told to nap more. I've been so happy to find a team that knows how to help women through this transition.”
• “Midi was incredibly easy. I signed up and had a visit the next day. My clinician was kind and thoughtful. By the end of the day, I had my prescriptions called in.”
• “My clinician is amazing. She prescribed me a GLP-1 for weight loss and HRT. I've lost 20 pounds. I feel so much better now that I'm getting the right support.”
• “I had severe symptoms, from hot flashes to vaginal dryness. My PCP said to wait 6-8 weeks, and I couldn't. I liked the immediacy of Midi. My Care Plan is working.”
• “I didn't even know my migraines, joint pain, weight gain, and low energy were hormone-related. My Midi clinician is wonderful, and truly wants me to feel my best.”
• “Getting help for my perimenopausal symptoms and mood swings has been a godsend.”

Trustpilot: What Customers Report About Midi

Overall, there are more than 1,000 five-star reviews on Trustpilot, which is especially impressive given the review volume (there are 1,281 reviews to date, and 75% of them have 5 stars). That’s a clear indication of a company with a strong reputation among patients.

Again, the positive comments focus on:

• the quality of the clinicians
• how patients feel listened to and respected
• how their symptoms were successfully treated
• the convenience of virtual care. 

Here are a few unprompted reviews:

• “My quality of life greatly improved after getting hormone replacement therapy through Midi Health. It’s a breath of fresh air to talk to clinicians so educated in menopause and all its complications. Even if you are not a candidate for HRT, there are many helpful natural remedies. My sleep and energy improved, I lost a few pounds, and I love their skin cream! So convenient meeting from my home.”
• “My Midi experience was extremely helpful in my menopause journey! I love that the clinicians are well versed with all the options in their tool bag vs a regular gynecologist who has very little information. Midi is crushing it with the convenience of offering online video appointments, along with getting lab work done locally. A win-win for us busy women!”
• “I had tried multiple care options before finally trying Midi Health. To be honest, my hopes weren't high, but I was blown away by the attention to detail, the amount of care, and especially the dedication that the entire care team offered. I would like to give a special shout out to the prior authorization department for getting my medication approved. I truly didn't think that it was possible to get insurance coverage on my prescription, but they proved me wrong in the best way.”
• “My practitioner is the best. She listens and believes me. She has helped me tremendously. I’m so happy I reached out and started. I highly recommend Midi. My insurance covers it. This is the best thing I’ve done for my physical health and mental health.”

Yes, negative reviews do pop up on Trustpilot—as is the case with any company. For instance, some reviews mention insurance coverage looking differently than they had hoped. That concern is valid; Midi is upfront about which insurance companies cover its care, and we’re working hard to continue expanding coverage.

Reddit Roundup: What People Say in Real-World Midi Menopause Reviews

Reddit can be useful for checking out people’s unfiltered experiences and stories. There are a slew of positive Midi reviews on different subreddits, along similar lines of those on Trustpilot: women praising the ease and convenience of virtual visits, the warmth and knowledge of their clinicians, and how the treatments have eased their symptoms. A few examples:

• “I used Midi and they were great! Easy virtual appointments, they listened, and offered me lots of different options for medications to help with those same symptoms.” 
• “The doctor I found at Midi has listened to me more than any other doctor I’ve seen in my life. Of course, I can only speak from my own experience, but I truly believe Midi is worth trying—especially if you're struggling with relentless hot flashes, recurring UTIs, low sex drive, or sleepless nights. I highly recommend them!”
• “I’ve been telling everyone about Midi….I’ve seen my NP a few times now and asked questions online, and she’s been great. I felt better almost immediately from the estradiol. I was having terrible PMDD [premenstrual dysphoric disorder] and my period wasn’t heavy but it just almost never went away. I just started on weight loss medication from my same Midi practitioner. That was painless too. She just seems to ‘get it’.”
• “[My Midi clinician is] amazing and really cares about me. I still have a PCP that I use for sick visits and she does the stuff in an annual physical you need to do in person - blood pressure, listen to my heart and lungs, look in my ears, pap, etc - but I consider my main doc to be my Midi doc.”

Some negative posts reflect patients’ confusion about or dissatisfaction with their own insurance coverage, similar to certain opinions expressed on Trustpilot. And because of widespread supply problems with estrogen patches in the United States, Midi has experienced a higher volume of patient messages, sometimes resulting in delays in Midi’s usually quick response times.

How Midi Works: What the Patient Experience Looks Like

Here’s a step-by-step overview of how your care with Midi will typically proceed:

• Step 1: Confirm your insurance coverage and book a virtual visit.
• Step 2: Complete the initial health questionnaire at least 24 hours before your first visit so your clinician can review your health information and history.
• Step 3: Meet with a Midi clinician for your initial 30-minute conversation, where you’ll discuss your concerns and symptoms and set unique treatment goals.
• Step 4: Start a Care Plan; if your clinician recommends in-person blood tests or imaging, make arrangements for getting those done. Your clinician will direct you to a facility that’s convenient for you, but feel free to share a specific facility you’d like to use.
• Step 5: When needed, follow up and message with your clinician for adjustments, prescription refills, and troubleshooting.

Pricing and Insurance: What to Know Before You Book

Midi believes in making perimenopause and menopause as accessible as possible, which is why it’s in network with most major PPO plans across the country. With Midi, there are two pathways you can take: You can opt to use insurance for your visits, or you can choose self-pay pricing. 

Here a few things to consider:

• Midi is in network with most PPO plans.
• Depending on your particular insurance plan, you may have copays, deductibles, coinsurance, and/or plan-specific rules to consider.
• It’s not covered by Medicare or Medicare-related insurance plans. People who are enrolled in state-run plans such as Medicaid can’t be treated by Midi at this time.
• Self-pay visits are $250 for the initial session and generally $150 for continued care visits.

It’s smart to verify your in-network status with your insurance plan and ask for estimated billing details so you have an idea of what to expect before your first visit. 

How to Avoid Possible Issues

It’s easy to get started with Midi—in fact, booking your first visit takes fewer than 10 minutes. Here are some steps to take to make sure you get the best Midi experience possible.

Insurance coverage

• Confirm Midi is in network for your exact plan in your state.
• Ask what happens if a claim is denied and whether claims are submitted automatically.

Billing clarity

• Request an estimate of patient responsibilities where possible.
• Be aware of cancellation and rescheduling policies when booking. (Patients can easily make changes to their visits in the Midi portal. Just be sure to rebook or cancel with at least 24 hours notice to avoid a cancellation fee.)

Messaging and continuity

• Ask your Midi clinician about response-time norms and how to escalate an issue if need be.
• Confirm how prescription refills or dose changes are handled between visits.

Lab logistics

• Confirm where lab tests can be completed and how orders are sent and received.
• Know who to contact if a lab site can’t locate your order.

How to Decide if Midi Is Right for You

Hundreds of thousands of women turn to Midi for midlife care, and clinicians are dedicated to providing personalized treatment to all women. You’re likely to love Midi if you:

• are looking for compassionate, trained clinicians who understand women’s midlife health, including perimenopause and menopause symptoms
• prefer convenient, virtual visits you can take from anywhere, whether that’s home, the office, or the parking lot
• value longer 30-minute initial visits that never feel rushed and helpful 15-minute follow-up visits
• want care that meets your unique needs—and that’s covered by major insurance providers across the country

If Midi seems like the best option, here are some tips to prep for your first visit:

• Make a list for yourself of the symptoms you want help with, with a general timeline of when they started and how often you experience them.
• Write down info about your menstrual cycle (e.g., frequency, heaviness or lightness of flow, and so on).
• Note all medications and supplements you’re currently taking.
• Be ready for questions about your own and your family’s health history.
• Note any questions you have about hormonal and non-hormonal treatment options (Midi offers both!).

Key Takeaways

• Midi is a virtual care clinic for women in midlife who want expert care for perimenopause- and menopause-related health issues.
• Midi’s clinicians are credentialed experts trained in menopause-specific healthcare.
• Midi has hundreds of positive reviews on websites like Trustpilot. Common positive reviews focus on the warm and knowledgeable clinicians; the ease of scheduling and joining visits; and the different options for relief of symptoms like hot flashes, mood shifts, and painful sex.
• Some of the issues that patients bring up are confusion about their own insurance coverage and communication slow-downs (possibly stemming from an increase in patient messages due to a recent shortage of estrogen patches).
• Reading patient reviews and feedback can help you form your own strategies in case issues come up. Reviews should be taken in context: It helps to look for trends and patterns, rather than get drawn into unusual situations.

Frequently Asked Questions (FAQs)

Does Midi work for menopause?

Yes. Midi clinicians are credentialed women’s health experts who are trained in menopause and perimenopause health. They have deep knowledge about the range of potential treatments for menopause-related symptoms, and each clinician undergoes a rigorous training program on the latest science in perimenopause and menopause. Midi clinicians are also skilled in treating related care needs, such as sleep, weight, stress, mood, cancer and survivorship, and hair and skin, among others.

Is Midi Health FDA approved?

The FDA doesn’t approve healthcare companies; it regulates medications, medical devices, and biologics. Midi Health does, however, prescribe certain medications that are FDA approved.

Does Midi prescribe weight loss medication?

Yes, Midi can prescribe a range of weight loss medications, depending on a patient’s health situation. You can read more about Midi’s approach to weight management here.

What is the safest hormone replacement to take?

The safest hormone replacement therapy (HRT) treatment for a particular patient will depend on her symptoms, health history, and family history. Midi clinicians can discuss individual specifics with you.

How is Midi Health rated?

Generally, Midi has positive ratings from websites like Trustpilot and Reddit, among others. On Trustpilot, Midi currently has more than 1,000 five-star ratings. Take this example: “Easy access, consistent provider, thorough assessment, and caring treatment. Could not ask for more!”