Contact us

Whether you’re a current patient or considering becoming one, a medical provider, or an insurer, we’d love to hear from you. Get in touch using the contact information below.

For new and existing patients

Most questions can be answered in our FAQ section here.

For any medical questions, the best way to reach your Midi Clinician is by sending a secure message from your patient portal.

For customer service questions you can email us at care@joinmidi.com. You can also call us at 1-888-731-8994.

For questions about billing or insurance you can email us at billing@joinmidi.com.

If you are experiencing a medical emergency, please call 911.

For medical providers

Email us at care@joinmidi.com

Call us at 1-888-731-8994

Fax us at 1-833-775-1861

For insurance providers

Call us at 1-888-731-8994

Fax us at 1-833-775-1861

For media

Email us at media@joinmidi.com.