Heather Cook-Smith, DNP, APRN, FNP-C

A broad lens on care: "I’ve been in healthcare since 1995, becoming a nurse practitioner in 2002. My path has taken me through urgent care, hospital medicine, primary care, and long-term care, with a strong focus on geriatric patients. That experience has shaped how I think about health over time—and how important it is to meet each person exactly where they are."

Care without barriers: "I joined Midi because I believe in its vision and the power of telemedicine. Expanding access to care is deeply important to me, especially for people who might not otherwise be able to receive it. Being able to connect with patients wherever they are allows for more flexibility, more consistency, and ultimately better care."

Inspired by resilience: "I’m continually inspired by the tenacity of women in midlife. This stage of life often means caring for children, supporting aging parents, managing a career, and showing up for loved ones—all while trying to care for yourself. It’s a lot to carry, and I feel honored to support women through it."

A practical, personal approach: "My care philosophy is simple: treat others the way I would want to be treated. When a patient is struggling with symptoms, I take time to understand what they’re experiencing, what they’ve already tried, and what they feel open to exploring. From there, we walk through options together, discussing risks and benefits so they can make informed, confident decisions about their care."